CUSTOMER CARE & CONCIERGE
Contact Us
We are here to assist you with order inquiries, product sizing, warranty support, and delivery tracking.
Email Support
For order cancellations, refunds, returns, or general inquiries. Our team responds within 24 hours.
Official Support Email:support@infinitytime.co.za
WhatsApp Concierge
Immediate assistance for timepiece questions, sizing, stock availability, and quick status updates.
WhatsApp Number:+27 78 379 4421
Aramex Courier Delivery
All parcels are dispatched with tracked express delivery via Aramex straight to your home or office across South Africa.
Estimated Transit:Nationwide Door-to-Door
Frequently Requested Information
Operating Hours:Monday – Friday: 08:00 – 17:00 (SAST)
Saturday: 09:00 – 13:00
Sundays & Public Holidays: Closed
Saturday: 09:00 – 13:00
Sundays & Public Holidays: Closed
Returns & Exchanges:Eligible within 7 days of delivery in pristine original packaging. See our Return Policy.
Dispatched With:Express door-to-door courier service via Aramex with online parcel tracking.